Level 1 IT Technician [2244] Full-Time in Laval

Industry: Unknown Job Title Level 1 IT Technician [2244] Job Description Alteo is looking for a Level 1 IT Technician for a permanent position based in Laval. Responsibilities: Answer calls from users. Understand the situation by asking specific questions. Diagnose remotely a hardware or software failure, identify the resources needed to solve the problem (technician level 2). Guide the user through problem-solving or take control of the remote computer. Change or repair the defective items. Perform the function…

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